Saudade Magnets ATX is an Austin-based business creating custom photo magnets at events and online. With Brazilian roots and an Austin heart, I bring a unique touch of nostalgia to your celebrations and everyday moments.

Due to the custom nature of our products, we don't offer refunds. However, we'll gladly replace any damaged or incorrectly produced items.

Our standard square magnets are 2" x 2" (5.08 cm x 5.08 cm).

Saudade (sow-DAH-jee) is a Portuguese word describing a feeling of nostalgic longing for a moment, person, or place.

Wipe with a soft, dry cloth and avoid exposure to extreme heat or direct sunlight.

You can cancel within 24 hours of placing your order, provided production hasn't started.

We've got you covered! To ensure our service runs smoothly regardless of the venue's internet situation, we bring our own mobile hotspot for our equipment. This means our photo magnet system will remain fully operational even if the event location has limited or no internet access. However, please note that while our equipment will be connected, we can't guarantee the connectivity for your guests' devices if they're using the virtual photobooth option. If internet access is a concern at your chosen venue, we recommend informing your guests in advance that they may need to use their own mobile data to access the virtual photobooth. Rest assured, we're prepared for various scenarios and will work with you to find the best solution for your event, ensuring everyone can enjoy our photo magnet experience!

For pre-paid events like weddings and corporate functions, we offer an option for the host to receive a digital file of the photos that were uploaded at the event. This service is arranged with the event organizer in advance. Guests can always order their photo magnets through our website.

Yes, we can add your event name, date, and even a custom design to the upload page for a personalized touch.

We offer a customizable virtual photo booth experience. While we don't provide physical props or backdrops, our service includes options for digital frames, custom text, or logos. Props and backdrops can be provided by the event host.

Absolutely! We work with you before the event to create a custom design for your photo magnets, including frames, text, or logos. These pre-approved designs are then automatically applied to each photo, ensuring a consistent and personalized look for your event.

We offer full refunds for cancellations made 30 days or more before the event. Cancellations within 30 days are subject to a 50% fee.

We usually arrive 1-2 hours before the event start time to ensure everything is set up and ready to go.

We typically need 10x10ft to set up. We often use 3 6ft tables for our equipment and staff. This includes space for our station and magnet-making machine.

No, guests use their own devices to take photos, giving them full control over their shots.

Our photo magnet system offers a convenient option to capture and create memorable keepsakes for your event: Virtual Photobooth: We provide a custom QR code for your guests. They can scan this code to access our virtual photobooth, where they can take fun, high-quality photos using their smartphones. These photos are instantly transmitted to our on-site computer, allowing us to create beautiful photo magnets in real-time. This ensures a smooth, efficient process, minimal wait times, and high-quality photo magnets that your guests can take home as lasting mementos of your special day.

For pre-paid events like weddings or corporate functions, we set a minimum and maximum number of uploads per guest to manage production. For pay-as-you-go events like markets, guests can upload and pay for as many as they like.

Yes! We can create custom templates that match your event theme or include details like names and dates and logos.

Yes, we bring everything to make the photo magnets, including all supplies and the magnet-making machine.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.